Get in Touch With Us

Got a question about something you read on americanbedu.com, spotted an error, or want to suggest a topic we should cover? This page explains how to get in touch and what happens once you do.

How to Reach the Online Casinos Team

Email is the best way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally — we do not rely on automated replies to stand in for a real answer. Please include a short summary of what your message is about; it helps us route it to the right person and reply faster.

We aim to respond within a couple of working days. During busier periods it may take a little longer, but every message gets a reply.

What We Can Help With

We cover online casinos available to US players, including welcome bonuses, free spins offers, licensing, and how to compare sites. Common reasons readers write in include:

• Questions about a review or listing — if something about how we describe an offer, a bonus, or a licensing detail is unclear, ask us directly.
• Corrections — bonus terms, wagering requirements, and payment options at online casinos change often. If you notice something on this site that looks out of date, we want to know so we can check it.
• Content suggestions — if there is a topic related to real money online casinos, payment methods, or state-by-state eligibility that you think we should cover, let us know.
• Partnership or editorial enquiries — if you represent a licensed casino operator or an affiliate program and want to discuss coverage, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — if you or someone you know is struggling with gambling, say so in your message. We will point you toward national and state-level support resources, including self-exclusion programs and helplines.

What This Page Is Not For

We are a comparison and information site, not a casino operator. We cannot process deposits, withdrawals, account verification, or bonus claims — those requests need to go directly to the casino's own customer support team, which is usually reachable through live chat or email from within the operator's own site. Similarly, we cannot resolve account access issues, KYC document checks, or payment disputes on a casino's platform; only the casino itself, under its own licence, is able to do that.

If you are comparing sites before you sign up, our guide to trusted non-GamStop casinos in the UK may also be useful background reading, alongside the ranked offers on this site.

A Note on Accuracy and Editorial Independence

We fact-check the information on this site and update it as terms change, but bonus percentages, free spins counts, and wagering requirements are set by the individual casinos and can change without notice. If you plan to claim an offer, always confirm the current terms directly on the operator's site before you deposit. Where this site includes commercial offers, our rankings are based on editorial research and are not decided by commission arrangements — we disclose this clearly wherever ranked offers appear.

If you believe something we have published is inaccurate, misleading, or has otherwise affected you, please tell us. We take that kind of feedback seriously and will look into it.

Before You Contact Support at a Casino

If your question is really about a specific casino account rather than about this site, a little preparation speeds things up:

1. Have your account username or registered email ready.
2. Note the date and amount of any deposit, withdrawal, or bonus in question.
3. Check the casino's own terms and conditions page first — many questions about wagering requirements, maximum withdrawal caps, or expiry dates are answered there.
4. Use the casino's official support channel, typically live chat or a dedicated support email, rather than a general enquiries address.

We are happy to explain how a bonus structure or licensing arrangement generally works, but only the operator can act on an individual account.

Responsible Gambling Support

If gambling has stopped being enjoyable or is affecting your finances, wellbeing, or relationships, help is available. National resources such as the National Council on Problem Gambling helpline, along with state-level self-exclusion programs, can offer support and practical tools including deposit limits, time-outs, and self-exclusion. You do not need to be in crisis to reach out — setting limits before they become a problem is part of playing responsibly.

Thank you for taking the time to read this far. We appreciate every message, whether it is a correction, a question, or simply feedback on how we can do this better.